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Product Maintenance and Support

Leonsoft service capabilities provide a comprehensive framework for effectively managing the maintenance and production support activities of applications. Our offshore development and support model delivers cost benefits by providing maintenance and support services.

Production support services include :

24x7 production support
All request resolutions are driven by pre-agreed SLAs, ensuring world-class quality and predictability
The service lines that comprise the product maintenance service offering are -

    • Steady State Maintenance
    • Production Support
    • Help Desk Management
    • Keep-It-Running Services




  • Intelligent Quotes

    A solid working knowledge of productivity software and other IT tools has become a basic foundation for success in virtually any career. Beyond that, however, I don't think you can overemphasise the importance of having a good background in maths and science.....
    "Every software system needs to have a simple yet powerful organizational philosophy (think of it as the software equivalent of a sound bite that describes the system's architecture)... A step in thr development process is to articulate this architectural framework, so that we might have a stable foundation upon which to evolve the system's function points. "
    "All architecture is design but not all design is architecture. Architecture represents the significant design decisions that shape a system, where significant is measured by cost of change"
    "The ultimate measurement is effectiveness, not efficiency "
    "It is argued that software architecture is an effective tool to cut development cost and time and to increase the quality of a system. "Architecture-centric methods and agile approaches." Agile Processes in Software Engineering and Extreme Programming.
    "Java is C++ without the guns, knives, and clubs "
    "When done well, software is invisible"
    "Our words are built on the objects of our experience. They have acquired their effectiveness by adapting themselves to the occurrences of our everyday world."
    "I always knew that one day Smalltalk would replace Java. I just didn't know it would be called Ruby. "
    "The best way to predict the future is to invent it."
    "In 30 years Lisp will likely be ahead of C++/Java (but behind something else)"
    "Possibly the only real object-oriented system in working order. (About Internet)"
    "Simple things should be simple, complex things should be possible. "
    "Software engineering is the establishment and use of sound engineering principles in order to obtain economically software that is reliable and works efficiently on real machines."
    "Model Driven Architecture is a style of enterprise application development and integration, based on using automated tools to build system independent models and transform them into efficient implementations. "
    "The Internet was done so well that most people think of it as a natural resource like the Pacific Ocean, rather than something that was man-made. When was the last time a technology with a scale like that was so error-free? The Web, in comparison, is a joke. The Web was done by amateurs. "
    "Software Engineering Economics is an invaluable guide to determining software costs, applying the fundamental concepts of microeconomics to software engineering, and utilizing economic analysis in software engineering decision making. "
    "Ultimately, discovery and invention are both problems of classification, and classification is fundamentally a problem of finding sameness. When we classify, we seek to group things that have a common structure or exhibit a common behavior. "
    "Perhaps the greatest strength of an object-oriented approach to development is that it offers a mechanism that captures a model of the real world. "
    "The entire history of software engineering is that of the rise in levels of abstraction. "
    "The amateur software engineer is always in search of magic, some sensational method or tool whose application promises to render software development trivial. It is the mark of the professional software engineer to know that no such panacea exist "


    Core Values ?

    Agile And Scrum Based Architecture

    Agile software development is a group of software development methods based on iterative and incremental development, where requirements and solutions evolve through collaboration.....

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    Core Values ?

    Total quality management

    Total Quality Management / TQM is an integrative philosophy of management for continuously improving the quality of products and processes. TQM is based on the premise that the quality of products and .....

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    Core Values ?

    Design that Matters

    We are more than code junkies. We're a company that cares how a product works and what it says to its users. There is no reason why your custom software should be difficult to understand.....

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    Core Values ?

    Expertise that is Second to None

    With extensive software development experience, our development team is up for any challenge within the Great Plains development environment. our Research works on IEEE international papers are consider....

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    Core Values ?

    Solutions that Deliver Results

    We have a proven track record of developing and delivering solutions that have resulted in reduced costs, time savings, and increased efficiency. Our clients are very much ....

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    Core Values ?

    Relentless Software Testing

    We simply dont release anything that isnt tested well. Tell us something cant be tested under automation, and we will go prove it can be. We create tests before we write the complementary production software......

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    Core Values ?

    Unparalled Technical Support

    If a customer needs technical support for one of our products, no-one can do it better than us. Our offices are open from 9am until 9pm Monday to Friday, and soon to be 24hours. Unlike many companies, you are able to....

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    Core Values ?

    Impressive Results

    We have a reputation for process genius, fanatical testing, high quality, and software joy. Whatever your business, our methods will work well in your field. We have done work in Erp Solutions ,e-commerce, Portal Solutions,IEEE Research....

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    Why Choose Us ?

    Invest in Thoughts

    The intellectual commitment of our development team is central to the leonsoft ability to achieve its mission: to develop principled, innovative thought leaders in global communities.

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    From Idea to Enterprise

    Today's most successful enterprise applications were once nothing more than an idea in someone's head. While many of these applications are planned and budgeted from the beginning.

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    Constant Innovation

    We constantly strive to redefine the standard of excellence in everything we do. We encourage both individuals and teams to constantly strive for developing innovative technologies....

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    Utmost Integrity

    If our customers are the foundation of our business, then integrity is the cornerstone. Everything we do is guided by what is right. We live by the highest ethical standards.....

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